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Hearing Services Program (Schedule of Service Items and Fees 2024-25) Instrument (No. 1) 2024

No longer in force

Administered by

Department of Health, Disability and Ageing

This item is authorised by the following title:

Hearing Services Program (Voucher) Instrument 2019

Latest version

F2024N00484

05 June 2024 - 24 October 2024

Table of contents

Schedule 1
Part 1 - Preliminary
- 1 About the Schedule of Service Items and Fees
- 2 Definitions
- 3 Available Services
- 4 Private Services
Part 2 - Program Requirements
- 5 General Program requirements
- 6 Device Recommendation requirements
- 7 Device Quote requirements
- 8 Approved Device requirements
- 9 Device Fitting requirements
- 10 Online Device sale requirements
- 11 Reserve Gain requirements
- 12 Device Pricing requirements
- 13 Client Cost requirements
- 14 Suspension of requirements
Part 3 - Program Standards
- 15 Minimum Hearing Loss Threshold
- 16 Requirements for Applying the Eligibility Criteria for Refitting
- 17 Client Consent and Agreement
Part 4 - Management of Client Records
- 18 Ownership and Custody of Client Records
- 19 Client Record Management
- 20 Access to Client Records
- 21 Creation of Client Records
- 22 Digitisation of Physical Client Records
- 23 Storage of Client Records
- 24 Storage of Physical Client Records
- 25 Electronic Storage of Client Records
- 26 Cloud Storage of Client Records
- 27 Non-Program Client Information
- 28 Records of Private Services
- 29 Back up Requirements for Client Records
- 30 Transferring a Client Record to a New Provider
- 31 Providers Ceasing Operations
- 32 Destruction of Client Records
- 33 Managing data Breaches
- 34 Compliance Monitoring for Client Records
Part 5 - Schedule of Service Items and Fees
- 35 Annual Indexation of Fees
Assessments and Reassessment Services
- 36 Requirements for Claiming Assessment and Reassessment items
- 37 Requirements for Providing Assessment and Reassessment services
- 38 Requirements for Providing Assessment or Reassessment services to Specialist Services Clients
- 39 Requirements for Providing Assessment or Reassessment services to Non-Routine Clients
- 40 Evidence Requirements for Assessment and Reassessment services
Audiological Case Management
- 41 Requirements for Claiming Audiological Case Management items
- 42 Requirements for Providing Audiological Case Management services
- 43 Evidence Requirements for Audiological Case Management services
Initial Fittings and Subsequent Initial Fittings
- 44 Requirements for Claiming Initial Fittings and Subsequent Initial Fittings items
- 45 Requirements for Providing Initial Fittings and Subsequent Initial Fittings services
- 46 Evidence Requirements for Initial Fittings and Subsequent Initial Fitting services
Refittings
- 47 Requirements for Claiming Refitting items
- 48 Requirements for Providing Refitting services
- 49 Evidence Requirements for Refitting services
Assistive Listening Device Initial Fittings
- 50 Requirements for Claiming Assistive Listening Device Initial Fitting items
- 51 Requirements for Providing Assistive Listening Device Initial Fitting services
- 52 Evidence Requirements for Assistive Listening Device Initial Fitting services
Assistive Listening Device Refittings
- 53 Requirements for Claiming Assistive Listening Device Refitting items
- 54 Requirements for Providing Assistive Listening Device Refitting services
- 55 Evidence Requirements for Assistive Listening Device Refitting services
Maintenance and Relocated maintenance
- 56 Claiming Maintenance and Relocated maintenance items
- 57 Requirements for Providing Maintenance and Relocated Maintenance services
- 58 Relocated Maintenance
- 59 Department of Veterans Affairs Client Maintenance Co-payment
- 60 Private Devices Maintenance
- 61 Maintenance Services for Non-Approved Devices
- 62 Evidence Requirements for Maintenance and Relocated Maintenance services
Unaided Client Review Services
- 63 Requirements for Claiming Unaided Client Review item
- 64 Requirements for Providing Unaided Client Review services
- 65 Evidence Requirements for Unaided Client Review services
Aided Client Review services
- 66 Requirements for Claiming Aided Client Review items
- 67 Requirements for Providing Aided Client Review services
- 68 Evidence Requirements for Aided Client Review services
Rehabilitation
- 69 Requirements for Claiming Unaided Rehabilitation items
- 70 Requirements for Providing Unaided Rehabilitation services
- 71 Evidence Requirements for Unaided Rehabilitation
Rehabilitation Plus
- 72 Requirements for Claiming Rehabilitation Plus services
- 73 Requirements for Providing Rehabilitation Plus services
- 74 Evidence Requirements for Rehabilitation Plus services
Replacements
- 75 Requirements for Claiming Replacement items
- 76 Requirements for Providing Replacement services
- 77 Evidence Requirements for Replacements
Spare Devices
- 78 Requirements for Claiming Spare Device items
- 79 Requirements for Providing Spare Device services
- 80 Evidence Requirements for Spare Device services
Remote Controls
- 81 Requirements for Claiming Remote Control items
- 82 Requirements for Providing Remote Control services
- 83 Evidence Requirements for Remote Control services
Other Services
- 84 Requirements for Claiming Other services
- 85 Evidence Requirements for Other services
Part 6 - Changes