Australian Government

Federal Register of Legislation

Annual survey

We would appreciate it if you could complete our website survey, open until 28 November 2025.

Hearing Services Program (Schedule of Service Items and Fees 2023-24) Instrument (No. 1) 2023

No longer in force

Administered by

Department of Health, Disability and Ageing

This item is authorised by the following title:

Hearing Services Program (Voucher) Instrument 2019

Latest version

F2023N00172

22 June 2023 - 30 June 2024

Table of contents

Schedule 1
Part 1 - Preliminary
- 1 About the Schedule of Service Items and Fees
- 2 Definitions
- 3 Available Services
- 4 Private Services
Part 2 - Program Requirements
- 5 General Program requirements
- 6 Device Recommendation requirements
- 7 Device Quote requirements
- 8 Approved Device requirements
- 9 Device Fitting requirements
- 10 Reserve Gain requirements
- 11 Device Pricing requirements
- 12 Client Cost requirements
- 13 Suspension of requirements
Part 3 - Program Standards
- 14 Minimum Hearing Loss Threshold
- 15 Requirements for Applying the Eligibility Criteria for Refitting
- 16 Client Consent and Agreement
Part 4 - Management of Client Records
- 17 Ownership and Custody of Client Records
- 18 Client Record Management
- 19 Access to Client Records
- 20 Creation of Client Records
- 21 Digitisation of Physical Client Records
- 22 Storage of Client Records
- 23 Storage of Physical Client Records
- 24 Electronic Storage of Client Records
- 25 Cloud Storage of Client Records
- 26 Non-Program Client Information
- 27 Records of Private Services
- 28 Back up Requirements for Client Records
- 29 Transferring a Client Record to a New Provider
- 30 Providers Ceasing Operations
- 31 Destruction of Client Records
- 32 Managing data Breaches
- 33 Compliance Monitoring for Client Records
Part 5 - Schedule of Service Items and Fees
- 34 Annual Indexation of Fees
Assessments and Reassessment Services
- 35 Requirements for Claiming Assessment and Reassessment items
- 36 Requirements for Providing Assessment and Reassessment services
- 37 Requirements for Providing Assessment or Reassessment services to Specialist Services Clients
- 38 Requirements for Providing Assessment or Reassessment services to Non-Routine Clients
- 39 Evidence Requirements for Assessment and Reassessment services
Audiological Case Management
- 40 Requirements for Claiming Audiological Case Management items
- 41 Requirements for Providing Audiological Case Management services
- 42 Evidence Requirements for Audiological Case Management services
Initial Fittings and Subsequent Initial Fittings
- 43 Requirements for Claiming Initial Fittings and Subsequent Initial Fittings items
- 44 Requirements for Providing Initial Fittings and Subsequent Initial Fittings services
- 45 Evidence Requirements for Initial Fittings and Subsequent Initial Fittings services
Refittings
- 46 Requirements for Claiming Refitting items
- 47 Requirements for Providing Refitting services
- 48 Evidence Requirements for Refitting services
Assistive Listening Device Initial Fittings
- 49 Requirements for Claiming Assistive Listening Device Initial Fitting items
- 50 Requirements for Providing Assistive Listening Device Initial Fitting services
- 51 Evidence Requirements for Assistive Listening Device Initial Fitting services
Assistive Listening Device Refittings
- 52 Requirements for Claiming Assistive Listening Device Refitting items
- 53 Requirements for Providing Assistive Listening Device Refitting services
- 54 Evidence Requirements for Assistive Listening Device Refitting services
Maintenance and Relocated maintenance
- 55 Claiming Maintenance and Relocated maintenance items
- 56 Requirements for Providing Maintenance and Relocated Maintenance services
- 57 Relocated Maintenance
- 58 Department of Veterans Affairs Client Maintenance Co-payment
- 59 Private Devices Maintenance
- 60 Maintenance Services for Non-Approved Devices
- 61 Evidence Requirements for Maintenance and Relocated Maintenance services
Unaided Client Review Services
- 62 Requirements for Claiming Unaided Client Review item
- 63 Requirements for Providing Unaided Client Review services
- 64 Evidence Requirements for Unaided Client Review services
Aided Client Review services
- 65 Requirements for Claiming Aided Client Review items
- 66 Requirements for Providing Aided Client Review services
- 67 Evidence Requirements for Aided Client Review services
Rehabilitation
- 68 Requirements for Claiming Unaided Rehabilitation items
- 69 Requirements for Providing Unaided Rehabilitation services
- 70 Evidence Requirements for Unaided Rehabilitation
Rehabilitation Plus
- 71 Requirements for Claiming Rehabilitation Plus services
- 72 Requirements for Providing Rehabilitation Plus services
- 73 Evidence Requirements for Rehabilitation Plus services
Replacements
- 74 Requirements for Claiming Replacement items
- 75 Requirements for Providing Replacement services
- 76 Evidence Requirements for Replacements
Spare Devices
- 77 Requirements for Claiming Spare Device items
- 78 Requirements for Providing Spare Device services
- 79 Evidence Requirements for Spare Device services
Remote Controls
- 80 Requirements for Claiming Remote Control items
- 81 Requirements for Providing Remote Control services
- 82 Evidence Requirements for Remote Control services
Other Services
- 83 Requirements for Claiming Other services
- 84 Evidence Requirements for Other services
Part 6 - Changes