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Quality of Care Principles 2014
No longer in force
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Administered by
Department of Health, Disability and Ageing
This item is authorised by the following title:
Aged Care Act 1997
Superseded version
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F2020C00096 C07
29 November 2019
-
31 March 2021
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Part 1—Preliminary
1 Name of principles
3 Authority
4 Definitions
4A Meaning of consumer
5 Meaning of representative
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Part 2—Residential care services
6 Purpose of this Part
7 Care and services that must be provided
8 Influenza vaccination schemes for service staff
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Part 3—Home care services
12 Purpose of this Part
13 Care and services that may be provided
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Part 4—Certain flexible care services
15A Purpose of this Part
15B Care and services that may be provided in a residential care setting
15BA Influenza vaccination schemes for service staff—care provided in a residential care setting
15C Care and services that may be provided in a home care setting
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Part 4A—Physical or chemical restraint to be used only as a last resort
15D Purpose of this Part
15E State and Territory laws continue to apply
15F Physical restraint to be used only as a last resort
15G Chemical restraint to be used only as a last resort
15H Review of this Part
15J Repeal of this Part and associated definitions on 1 July 2021
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Part 5—Aged Care Quality Standards
16 Purpose of this Part
17 Aged Care Quality Standards
18 Application of Aged Care Quality Standards
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Schedule 1—Care and services for residential care services
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Part 1—Hotel services—to be provided for all care recipients who need them
1 Hotel services—for all care recipients who need them
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Part 2—Care and services—to be provided for all care recipients who need them
2 Care and services—for all care recipients who need them
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Part 3—Care and services—to be provided for all care recipients who need them—fees may apply
3 Care and services—for all care recipients who need them—fees may apply
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Schedule 2—Aged Care Quality Standards
1 Standard 1—consumer dignity and choice
2 Standard 2—ongoing assessment and planning with consumers
3 Standard 3—personal care and clinical care
4 Standard 4—services and supports for daily living
5 Standard 5—organisation’s service environment
6 Standard 6—feedback and complaints
7 Standard 7—human resources
8 Standard 8—organisational governance
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Schedule 3—Care and services for home care services
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Part 1—Care and services
1 Care services
2 Support services
3 Clinical services
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Part 2—Excluded items
4 Items that must not be included in package of care and services
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Schedule 5—Care and services for short-term restorative care
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Part 1—Care and services that may be provided in a residential care setting
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Division 1—Hotel services—to be provided for all care recipients who need them
1 Hotel services—for all care recipients who need them
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Division 2—Care and services—to be provided for all care recipients who need them
2 Care and services—for all care recipients who need them
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Division 3—Care and services—to be provided for all care recipients who need them—fees may apply
3 Care and services—for all care recipients who need them—fees may apply
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Part 2—Care and services that may be provided in a home care setting
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Division 1—Care and services that may be provided
4 Care services
5 Support services
6 Clinical services
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Division 2—Excluded care and services
7 Items that must not be included in package of care and services
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Endnotes
Endnote 1—About the endnotes
Endnote 2—Abbreviation key
Endnote 3—Legislation history
Endnote 4—Amendment history