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Quality of Care Principles 2014
In force
Administered by
Department of Health and Aged Care
This item is authorised by the following title:
Aged Care Act 1997
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F2019C00613 (C06)
01 July 2019
-
28 November 2019
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Part 1—Preliminary
1 Name of principles
3 Authority
4 Definitions
4A Meaning of consumer
5 Meaning of representative
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Part 2—Residential care services
6 Purpose of this Part
7 Care and services that must be provided
8 Influenza vaccination schemes for service staff
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Part 3—Home care services
12 Purpose of this Part
13 Care and services that may be provided
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Part 4—Certain flexible care services
15A Purpose of this Part
15B Care and services that may be provided in a residential care setting
15BA Influenza vaccination schemes for service staff—care provided in a residential care setting
15C Care and services that may be provided in a home care setting
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Part 4A—Minimising the use of physical and chemical restraint
15D Purpose of this Part
15E State and Territory laws continue to apply
15F Use of physical restraint
15G Use of chemical restraint
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Part 5—Aged Care Quality Standards
16 Purpose of this Part
17 Aged Care Quality Standards
18 Application of Aged Care Quality Standards
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Schedule 1—Care and services for residential care services
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Part 1—Hotel services—to be provided for all care recipients who need them
1 Hotel services—for all care recipients who need them
Part 2—Care and services—to be provided for all care recipients who need them
2 Care and services—for all care recipients who need them
Part 3—Care and services—to be provided for all care recipients who need them—fees may apply
3 Care and services—for all care recipients who need them—fees may apply
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Schedule 2—Aged Care Quality Standards
1 Standard 1—consumer dignity and choice
2 Standard 2—ongoing assessment and planning with consumers
3 Standard 3—personal care and clinical care
4 Standard 4—services and supports for daily living
5 Standard 5—organisation’s service environment
6 Standard 6—feedback and complaints
7 Standard 7—human resources
8 Standard 8—organisational governance
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Schedule 3—Care and services for home care services
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Part 1—Care and services
1 Care services
2 Support services
3 Clinical services
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Part 2—Excluded items
4 Items that must not be included in package of care and services
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Schedule 5—Care and services for short term restorative care
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Part 1—Care and services that may be provided in a residential care setting
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Division 1—Hotel services—to be provided for all care recipients who need them
1 Hotel services—for all care recipients who need them
Division 2—Care and services—to be provided for all care recipients who need them
2 Care and services—for all care recipients who need them
Division 3—Care and services—to be provided for all care recipients who need them—fees may apply
3 Care and services—for all care recipients who need them—fees may apply
Part 2—Care and services that may be provided in a home care setting
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Division 1—Care and services that may be provided
4 Care services
5 Support services
6 Clinical services
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Division 2—Excluded care and services
7 Items that must not be included in package of care and services
Endnotes
Endnote 1—About the endnotes
Endnote 2—Abbreviation key
Endnote 3—Legislation history
Endnote 4—Amendment history