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User Rights Principles 2014
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Administered by
Department of Health, Disability and Ageing
This item is authorised by the following title:
Aged Care Act 1997
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F2014L00808
25 June 2014
-
30 June 2015
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Part 1—Preliminary
1 Name of principles
2 Commencement
3 Authority
4 Definitions
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Part 2—Residential care services
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Division 1—Purpose of this Part
5 Purpose of this Part
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Division 2—Responsibilities of approved providers of residential care—general
6 Security of tenure—when approved provider may ask or require care recipient to leave residential care service
7 Security of tenure—notice requirements
8 Access to residential care service by people acting for care recipients, advocates and community visitors
9 Rights and responsibilities of care recipients provided with residential care
10 Other responsibilities—restrictions on moving care recipient within residential care service
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Division 3—Responsibilities of approved providers of residential care—provision of information
11 Information to be given to new care recipient about rights and responsibilities
12 Statement of audited accounts
13 Information to be given to continuing residential care recipient moving between services
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Division 4—Resident agreements
14 Entry into resident agreement
15 Provisions of resident agreement
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Part 3—Home care services
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Division 1—Purpose of this Part
16 Purpose of this Part
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Division 2—Responsibilities of approved providers of home care—general
17 Security of tenure
18 Access to home care service by advocates
19 Rights and responsibilities of care recipients provided with home care
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Division 3—Responsibilities of approved providers of home care—provision of information
20 Information to be given to new care recipient about rights and responsibilities
21 Information to be given to continuing home care recipient to be provided with new home care service
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Division 4—Home care agreements
22 Entry into home care agreement
23 Provisions of home care agreement
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Part 4—Miscellaneous
24 Access to complaints resolution mechanism
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Schedule 1—Charter of care recipients’ rights and responsibilities—residential care
1 Care recipients’ rights—residential care
2 Care recipients’ responsibilities—residential care
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Schedule 2—Charter of care recipients’ rights and responsibilities—home care
1 Care recipients’ rights—home care
2 Care recipients’ responsibilities—home care