Federal Register of Legislation - Australian Government

Primary content

Other as made
This instrument sets out new standards and requirements that the Australian Securities and Investments Commission has made and approved for the internal dispute resolution procedures (IDR procedures) of financial firms, specifies requirements for written reasons for decisions about complaints in relation to regulated superannuation funds, approved deposit funds and retirement savings accounts, clarifies that financial firms must comply with their IDR procedures, and modifies the definition of “small business” in relation to IDR in Chapter 7 of the Corporations Act 2001 so it aligns with the definition of “small business” in the Rules of the Australian Financial Complaints Authority in relation to external dispute resolution.
Administered by: Treasury
Registered 30 Jul 2020
Tabling HistoryDate
Tabled HR24-Aug-2020
Tabled Senate24-Aug-2020
This Legislative Instrument has been subject to a Motion to Disallow:
Motion Date:
30-Nov-2020
Expiry Date:
22-Feb-2021
House:
Senate
Details:
Full
Resolution:
Withdrawn
Resolution Date:
22-Feb-2021
Resolution Time:
15:35
Provisions:
Help with file formats Help with file formats
Legislative Instrument
 
F2020L00962 : Authoritative PDF Document : 0.6MB Primary Document Icon F2020L00962 : ZIP Document : 0.2MB
9 pages
 

Explanatory Statement
 
F2020L00962ES : PDF Document : 0.6MB Primary Document Icon F2020L00962ES : ZIP Document : 0.2MB
15 pages
 

Supporting Material
ASIC Regulatory Guide 271 Internal Dispute Resolution
 
F2020L00962SMN01 : PDF Document : 1.3MB Primary Document Icon F2020L00962SMN01 : ZIP Document : 0.2MB
57 pages
 

Incorporated Documents
ASIC Regulatory Guide 271 Internal Dispute Resolution