Federal Register of Legislation - Australian Government

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Other as made
This instrument sets out new standards and requirements that the Australian Securities and Investments Commission has made and approved for the internal dispute resolution procedures (IDR procedures) of financial firms, specifies requirements for written reasons for decisions about complaints in relation to regulated superannuation funds, approved deposit funds and retirement savings accounts, clarifies that financial firms must comply with their IDR procedures, and modifies the definition of “small business” in relation to IDR in Chapter 7 of the Corporations Act 2001 so it aligns with the definition of “small business” in the Rules of the Australian Financial Complaints Authority in relation to external dispute resolution.
Administered by: Treasury
Registered 30 Jul 2020
Tabling HistoryDate
Tabled HR24-Aug-2020
Tabled Senate24-Aug-2020
This Legislative Instrument has been subject to a Motion to Disallow:
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Legislative Instrument
F2020L00962 : Authoritative PDF Document : 0.6MB Primary Document Icon F2020L00962 : ZIP Document : 0.2MB
9 pages

Explanatory Statement
F2020L00962ES : PDF Document : 0.6MB Primary Document Icon F2020L00962ES : ZIP Document : 0.2MB
15 pages

Supporting Material
ASIC Regulatory Guide 271 Internal Dispute Resolution
F2020L00962SMN01 : PDF Document : 1.3MB Primary Document Icon F2020L00962SMN01 : ZIP Document : 0.2MB
57 pages

Incorporated Documents
ASIC Regulatory Guide 271 Internal Dispute Resolution