Skip to main
Help and resources
Register
for My Account
Sign in
to My Account
Search
Australian Government
Federal Register of Legislation
Site navigation
Constitution
Acts
Legislative instruments
Notifiable instruments
Gazettes
Administrative Arrangements
Prerogative instruments
Norfolk Island
Annual survey
We would appreciate it if you could complete our website
survey
, open until 28 November 2025.
1 Announcement
Home
Acts
Repealed
Text
Details
Authorises
Downloads
All versions
Interactions
Employment Services Act 1994
No longer in force
Click for more info
Administered by
DEWR
Latest version
View as made version
Order print copy
Save this title to My Account
Set up an alert
C2004C00834
19 April 2001
-
06 April 2006
Legislation text
View document
Select value
Act
Filter active
Table of contents
Enter text to search the table of contents
Collapse
Chapter 1—Preliminary
1 Short title [see Note 1]
2 Commencement [see Note 1]
3 Aim and objects
4 Definitions
5 Documents
6 Continuity of partnerships
7 Crown to be bound
Chapter 2—The Commonwealth Employment Service
Collapse
Part 2.1—The Commonwealth Employment Service
8 Commonwealth Employment Service
9 National Director
10 Attribution of acts of Departmental officers
Collapse
Part 2.2—Advisory committees
Collapse
Division 1—National committee
11 Establishment of national committee
12 Function of national committee
13 Provisions relating to the national committee
Collapse
Division 2—Area committees
14 Establishment of area committees
15 Function of area committees
16 Provisions relating to area committees
Collapse
Division 3—Disclosure of interests
17 Disclosure of interests
Collapse
Chapter 3—Employment Assistance Australia
18 Employment Assistance Australia
19 Functions of Employment Assistance Australia
20 National Director
21 Attribution of acts of Departmental officers
22 ESRA to monitor Employment Assistance Australia etc.
Chapter 4—The case management system
Collapse
Part 4.1—Object and outline
23 Object
24 Outline
Collapse
Part 4.2—Participants in the case management system
25 When a person becomes a participant in the case management system
26 When a person ceases to be a participant in the case management system
Collapse
Part 4.3—Referral of participants in the case management system to case managers
27 CES to notify and interview participants in the case management system
28 Consequences of failure to attend interview
29 CES to refer participants in the case management system to case managers
30 Termination of referrals
31 Consequences of failure to attend interview
32 Referral to new case manager—no interview
33 Referral to new case manager—interview
34 Referral by CES to be consistent with accreditation
35 CES to notify participant and case manager of decision to refer
Collapse
Part 4.4—What happens when people are referred to case managers
Collapse
Division 1—Outline
36 Outline
Collapse
Division 2—Case management services
37 Case management services
Collapse
Division 3—Case Management Activity Agreements
38 Case Management Activity Agreements
39 Terms of Case Management Activity Agreements
40 Case Management Activity Agreements—self-employment
41 Case Management Activity Agreements—group enterprises and co-operative enterprises
42 When particular paid work is unsuitable
43 Cancellation or review etc. of Case Management Activity Agreement
44 Failure to negotiate a Case Management Activity Agreement
45 Case Management Activity Agreements to supersede Newstart Activity Agreements and Youth Training Activity Agreements
46 Information about compliance with Case Management Activity Agreement
47 Delegation
48 Failure to comply with this Division may result in expulsion from the case management system
Collapse
Part 4.5—Case managers
Collapse
Division 1—Accreditation
49 Accreditation of case managers
50 Conditions of accreditation
51 Fees not to be charged to participants for provision of case management services
52 Compliance with rules of conduct
53 Case Management Activity Agreements
54 Guarantees and security deposits relating to compliance with obligations of accredited case managers
55 Limits relating to client referrals etc.
56 Classes of case management specialisation
57 Disqualification for fraud, dishonesty etc.
Collapse
Division 2—Contracted case managers
58 Contracted case managers
59 Payments to contracted case managers
60 Claims for payments—false or misleading statements
61 Repayments by contracted case managers
Collapse
Division 3—Rules of conduct
62 Rules of conduct
Collapse
Division 4—Codes of practice
63 Codes of practice
Collapse
Division 5—Assistance to case managers
64 CES to assist case managers
65 Department to provide information technology assistance to case managers
Collapse
Division 6—Control of case management documents
66 Control of case management documents
Collapse
Division 7—Secrecy
67 Secrecy
Collapse
Part 4.6—The Employment Services Regulatory Authority (ESRA)
Collapse
Division 1—Establishment of ESRA
68 Establishment of ESRA
Collapse
Division 2—Functions and powers of ESRA
69 Functions
70 Powers
71 Ministerial directions
Collapse
Division 3—ESRA Board
74 ESRA Board
75 Functions of ESRA Board
Collapse
Division 4—Administrative provisions
76 Appointment of ESRA Board members
77 Period of appointment
78 Basis on which ESRA Board members hold office
79 Remuneration and allowances—ESRA Board members
80 Outside employment—part-time ESRA Board members
81 Outside employment—full-time ESRA Board members
82 Leave of absence—part-time ESRA Board members
83 Leave of absence—full-time ESRA Board members
84 Acting appointments
85 Minister to be notified of material personal interests
86 Resignation
87 Termination of appointment
88 Other terms and conditions
Collapse
Division 5—Meetings of the ESRA Board
89 Meetings of the ESRA Board
90 Resolutions without meetings
Collapse
Division 6—ESRA Chief Executive Officer
91 ESRA Chief Executive Officer
92 Duties of ESRA Chief Executive Officer
93 Appointment of ESRA Chief Executive Officer
94 Full-time basis
95 Term of appointment
96 Remuneration and allowances
97 Outside employment
98 Leave of absence
99 Acting ESRA Chief Executive Officer
100 Disclosure of interests
101 Resignation
102 Termination of appointment
103 Other terms and conditions
Collapse
Division 7—Finances
104 Money payable to ESRA
106 Application of money held by ESRA
107 Extra matters to be included in annual report
109 Exemption from taxation
Collapse
Division 8—Staff of ESRA
110 Staff of ESRA
111 Arrangements with authorities of the Commonwealth
112 Consultants
Collapse
Division 9—Delegation
113 Delegation
Collapse
Division 10—Committees
114 Committees
Collapse
Division 11—Corporate plans
115 Corporate plan
Collapse
Part 4.7—Investigations by ESRA
116 Object of Part
117 Matters to which this Part applies
118 Complaints to ESRA
119 Investigations by ESRA
120 Preliminary inquiries
121 Reference of certain matters to Departmental Secretaries
122 Conduct of investigations
123 Complainant and certain other persons to be told about decision not to investigate
124 Reference of matters to Ombudsman
125 Reference of matters to Australian Competition and Consumer Commission
126 Reference of matters to Privacy Commissioner
127 Effect of investigation by Auditor-General
128 Reports on investigations
129 Protection from civil actions
130 Public register of information about investigations
Collapse
Part 4.8—Monitoring of compliance
131 Appointment of inspectors
132 Identity cards for inspectors
133 Return of identity cards issued to inspectors
134 Searches to monitor compliance
135 Offence-related searches and seizures
136 Information-gathering powers—searches of premises
137 Retention of documents
Collapse
Part 4.9—ESRA’s general information-gathering powers
138 Power to obtain information and documents
139 Copying documents—reasonable compensation
140 Failure to comply with section 138 notice
141 Giving false or misleading information or evidence
142 Provision of false or misleading documents
143 Copies of documents
144 ESRA may retain documents
Collapse
Part 4.10—Review of decisions relating to participation in the case management system, decisions relating to referrals to case managers and decisions relating to Case Management Activity Agreements
Collapse
Division 1—Preliminary
145 Reviewable decision
146 Authorised review officers
Collapse
Division 2—Internal review
147 Employment Secretary may review decisions
148 Application for review
149 Automatic payment of newstart allowance or youth training allowance if review of section 44 terms decision sought
150 Employment Secretary’s powers where application for review is made
151 Notification of further rights of review
Collapse
Division 3—Review by the Social Security Appeals Tribunal and the Administrative Appeals Tribunal
Collapse
Subdivision A—Object of Division
152 Object of Division
Collapse
Subdivision B—Review by the Social Security Appeals Tribunal
153 Application for review
154 Application requirement for certain section 39 decisions
155 Automatic payment of newstart allowance or youth training allowance if review of section 44 terms decisions sought
156 Social Security Appeals Tribunal review powers
157 Social Security Appeals Tribunal review powers (Case Management Activity Agreement decision)
158 Date of effect of Social Security Appeals Tribunal decisions
159 Date of effect of Social Security Appeals Tribunal decision (Case Management Activity Agreement decision)
160 Application requirements
161 Variation of decision before review completed
162 Parties to Social Security Appeals Tribunal review
163 Social Security Appeals Tribunal’s objectives
Collapse
Subdivision C—Additional provisions relating to review of decisions
164 Application of Parts 6.3 and 6.4 of the Social Security Act 1991
Collapse
Part 4.11—Review of ESRA decisions
165 Reviewable decisions
166 Reconsideration of reviewable decisions
167 Review of decisions by Administrative Appeals Tribunal
168 Modification of the Administrative Appeals Tribunal Act 1975
169 Statements to accompany notification of reviewable decisions
Collapse
Part 4.12—Recovery of overpayments etc.
170 Case management debts
171 Case management debts are debts due to ESRA
172 Recovery by legal proceedings
173 Recovery by set-off
174 ESRA may collect money from a person who owes money to an entity
Collapse
Part 4.13—Injunctions
175 Injunctions granted on the application of ESRA
176 Interim injunctions
177 Discharge etc. of injunctions
178 Certain limits on granting injunctions not to apply
179 Other powers of the court unaffected
Collapse
Part 4.14—Prosecutions
180 Prosecutions of corporations
181 Prosecutions of persons other than corporations
Collapse
Part 4.15—Service of documents
182 Giving of documents to partnerships
183 Giving of documents to unincorporated associations
Collapse
Chapter 5—Regulations
Collapse
184 Regulations
Notes to the STYLEREF ShortT \* MERGEFORMAT Employment Services Act 1994